About us
AXA IM takes an active, long term and responsible approach to investment. Find out more about these key investment principles driving our business.
Explore this sectionInvestment capabilities
AXA IM is an active, long-term, global asset manager with expertise across the asset class spectrum.
Explore this sectionFunds
The Fund Centre provides detailed information about our full product range, including performance, prices and fund manager comments. Please note funds mentioned here are not available for all types of clients nor in all jurisdictions.
Explore this sectionInsights Hub
The Insights Hub provides access to our latest thinking and research on everything from the megatrends changing the world, to the macro moves making the markets tick.
Explore this sectionAXA IM takes an active, long term and responsible approach to investment. Find out more about these key investment principles driving our business.
Explore this sectionAXA IM is an active, long-term, global asset manager with expertise across the asset class spectrum.
Explore this sectionOur Media Centre provides access to all of AXA IM' latest corporate and product news, as well as contact details for our global press team. Find out more here.
Explore this sectionThe Fund Centre provides detailed information about our full product range, including performance, prices and fund manager comments. Please note funds mentioned here are not available for all types of clients nor in all jurisdictions.
Explore this sectionThe Insights Hub provides access to our latest thinking and research on everything from the megatrends changing the world, to the macro moves making the markets tick.
Explore this sectionAXA IM aims at delivering a service of excellence to all its clients. We are aware that some difficulties may eventually appear. In those cases, we are also there to support you. Our teams are always there to listen, support and help you. We acknowledge your complaint within 24 h and we try to solve it within 1 month when possible.
Our main goal is your satisfaction and in order to achieve this we:
A claim is an expression of your unhappiness regarding one of our services that we provide to you.
Any information request, opinion or clarification regarding a service we provide will be treated by our teams in charge without being considered a complaint.
You can contact us either via email at the address “AXAIMBRU.clientservice@axa-im.com” or by sending us a letter at the address : « Place du Trône 1 – 1000 Bruxelles ». You can also contact your usual contact person via phone.
The coordinates of the Ombudsman who handles financial conflicts are:
Ombudsfin
North Gate II, Avenue Roi Albert II 8, bte 2
1000 Bruxelles
T : +32 (0)2 545 77 70
F : +32 (0)2 545 77 79
Ombudsman@Ombudsfin.be
You also have the right to take legal or extra-judicial action at any time if you reside in one of the countries of the European Union. The European online dispute resolution platform allows you to enter a complaint form (by clicking here) and informs you, depending on your jurisdiction, about your means of redress (by clicking here).
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